FAQ

Omnix Bioscience is a biotechnology-focused brand offering advanced peptide compounds studied in areas such as metabolic health, tissue support, and performance optimization. We prioritize purity, precision, and responsible sourcing in everything we offer.

Peptides are short chains of amino acids that act as signaling molecules within the body. They are currently being studied in areas such as metabolism, recovery pathways, skin quality, and hormonal communication. Research in this field continues to evolve.

Our compounds are selected for individuals interested in emerging research within longevity, body composition science, and cellular health exploration. Omnix supports informed decision-making through clear product information and responsible positioning.

The MG amount refers to the total mass of the lyophilized compound contained in the vial prior to reconstitution. This reflects the quantity of material provided for research purposes.

Peptides are supplied in lyophilized (freeze-dried) form to help maintain structural stability and preserve integrity prior to reconstitution. This format supports extended storage under proper conditions.

Unreconstituted vials should be stored refrigerated between 2–8°C. For longer-term storage, freezing may be appropriate. Products should be protected from heat, moisture, and direct light exposure.

Where applicable, batch-specific documentation is available to support transparency regarding identity and purity standards. Please refer to individual product listings for availability.

By placing an order with Omnix Bioscience, the purchaser acknowledges and agrees to the following:

Omnix Bioscience does not sell approved medical, pharmaceutical, or natural health products.

All products offered in vial, tablet, or spray form are supplied strictly for laboratory, research, and educational purposes. They are not intended or authorized for administration to humans or animals, and they are not classified as drugs, supplements, or health products.

None of the products available through Omnix Bioscience are approved by Health Canada, the FDA, or any regulatory authority for human or veterinary use.

The purchaser affirms that they are a qualified professional — such as a researcher, academic, laboratory technologist, or industrial professional — and that all products will be handled responsibly within appropriate laboratory or research settings.

Omnix Bioscience reserves the right to refuse or cancel any order at its discretion if misuse is suspected.

The listing of any compound does not constitute a license for use in infringement of any patent or regulatory restriction.

All products must be handled only by properly trained research or laboratory professionals.

Orders are fulfilled from our Canadian distribution facility. We prioritize secure handling and efficient processing to ensure timely delivery.

Orders are typically processed within 1–2 business days. Delivery times vary by location but generally range between 2–7 business days after dispatch.

Yes. All orders are packaged securely and shipped in discreet, unbranded packaging to ensure privacy.

We only ship within Canada.

Yes. We are able to ship to P.O. Box addresses where supported by the selected carrier. Please ensure your mailing details are entered accurately at checkout to avoid delays.

Please ensure your shipping details are accurate before completing your order. If an incorrect or incomplete address is provided, we may be unable to intercept or retrieve the shipment once it has been dispatched.

Omnix cannot assume responsibility for delivery issues resulting from customer-entered address errors. If a shipment is returned due to incorrect information, reshipment may require additional fees.

Xpress Post – Flat Rate
ON/QC: 1–2 business days
Canada: 3–5 business days

We offer flat-rate Xpress Post shipping across Canada. Orders over $350 qualify for free standard shipping within Canada.

Please ensure your shipping address is entered accurately at checkout. OMNIX is not responsible for delays, loss, or return-to-sender shipments resulting from incorrect address details. Once tracking confirms “Delivered,” responsibility transfers to the customer.

Xpress Post – Signature Required

For added security, you may select Signature Required at checkout.

A signature and valid government-issued photo ID may be required upon delivery or pickup. This option is recommended for higher-value or temperature-sensitive orders.

WINTER ADVISORY

During colder months, Signature Required is strongly recommended to help prevent temperature-sensitive products from being left outdoors. OMNIX is not responsible for packages exposed to freezing conditions after delivery.

Once tracking confirms “Delivered” or “Available for Pickup,” responsibility transfers to the customer.

Due to the nature of our products, we are unable to accept returns once an order has been processed or shipped. This policy helps ensure product integrity, safety, and quality standards.

If you experience an issue with your order, please contact our support team and we will review the situation promptly.

We currently accept Interac Email Transfer (EMT) for all orders.

Cryptocurrency payment options are being developed and may be available in the future. Please refer to the checkout page for the most up-to-date payment methods.

Yes. Once your order has been dispatched, you will receive a confirmation email containing your tracking number.

You can monitor your shipment status directly through the carrier’s website using the provided tracking link.